Justin Errol L. Priniel
Computer Science Student
Profile
Fourth-year BS Computer Science student at Holy Angel University with hands-on experience in academic software projects, debugging, and technical documentation. Brings ten months of combined BPO customer service experience from iQor and Sutherland, with communication, adaptability, and problem-solving skills. Seeking internship or entry-level opportunities in software development, IT, or technology-focused support.
Technical skills
Languages: Python, JavaScript, C, C++, Java
Web & databases: HTML, CSS, Node.js, Express, SQL and database fundamentals
Tools & practices: Git, GitHub, Visual Studio Code, debugging, problem solving, technical documentation
Projects
Adaptive File Compression System Using Multi-Level Frequency Analysis & Hybrid Huffman
- Undergraduate thesis focused on adaptive file compression using multi-level frequency analysis and hybrid Huffman techniques.
- Worked on system design, diagrams, documentation, and technical analysis.
HAUnted Sightings Web Application
- Academic Node.js/Express project involving debugging, dashboard logic, filtering, and data presentation.
- Resolved identified functional issues across the application.
Work experience
iQor — Customer Service Representative
5 months- Provided customer support in a BPO environment, communicating clearly and professionally.
- Worked within team-based processes and service requirements while handling customer concerns.
Sutherland — Customer Service Representative
5 months- Supported customers in a fast-paced BPO setting.
- Developed communication, active listening, adaptability, and issue-resolution skills.
Education
Holy Angel University
Bachelor of Science in Computer Science — fourth-year student
Angeles City, Pampanga
Systems Plus College Foundation
Senior High School — TVL–ICT
Technical-Vocational-Livelihood Track, Information and Communications Technology
Relevant coursework
Data Structures & Algorithms · Human-Computer Interaction · Operating Systems · Automata Theory · Computer Networks · Artificial Intelligence
Strengths & community service
Customer communication · Teamwork and adaptability · Technical documentation · Critical thinking
Knights of the Blessed Sacrament — long-term church and community involvement.